Consumer News from FTC.gov

Researchers find bug in Wi-Fi network encryption

4 days 15 hours ago

If you have a smartphone, laptop, or IoT device connected to a Wi-Fi network, the information you send over that network could be at risk. Researchers recently found a bug that lets attackers break the encryption that protects most wireless networks – leaving data you send exposed.

Phoebe Rouge

Victory Media's proposed settlement with the FTC

4 days 23 hours ago

When servicemembers think about a civilian career, they often consider getting more education – but they need trustworthy information to make good decisions. That’s why the FTC just announced a proposed settlement with Victory Media, alleging its school search tool promoted schools that paid the company, while claiming it gave independent advice.

Carol Kando-Pineda

Shopping for airfare deals

5 days 15 hours ago

You want the best deal for your next flight, but the choices can be overwhelming. Will you book directly on an airline’s website, or buy through a site that lets you compare costs across multiple airlines? These tips will help you weigh your options and avoid surprises you didn’t bargain for.

Emma Fletcher

Business License Scams: A Barrier for Reentrants

1 week ago

Many reentrants don’t believe they will ever get a business license through the usual channels. That makes them vulnerable to scams. Some reentrants may find themselves frustrated by occupational licensing regulations that don’t make sense. Maybe their trade is licensed in some states, but not others. That’s confusing.

If you’re looking to get a professional or business license, here are three things you should do before you pay anyone money:

Lisa Lake

Got student loan debt? Don’t be scammed.

1 week 3 days ago

If you’ve got student loan debt, you’ve probably seen ads or been contacted by companies promising they can help. Some are scams – and the FTC is going after them.

Today the FTC announced Operation Game of Loans, a joint FTC and state law enforcement sweep against student loan debt relief scammers. The operation includes seven actions filed by the FTC, with five new cases announced today.

Ari Lazarus

Let’s focus on cybersecurity for small businesses

1 week 5 days ago

If you own a small business or work for one, you’re probably concerned with protecting your business’ data. You want to make sure that sensitive information isn’t accidentally deleted, turned over to a scammer, or hacked. So this week, during National Cybersecurity Awareness Month, let’s focus on making sure you know the resources the Federal Trade Commission (FTC) has to help you and your employees understand cybersecurity, maintain your business’ computer networks safe, and keep sensitive information protected.

Rosario Méndez

Give wisely to help shooting victims

1 week 6 days ago

Tugging at your heartstrings is a tried and true method scammers use to get to your wallet. When tragedy strikes, they take advantage.

Sadly, the Las Vegas shooting is no exception. The FTC has heard from people about suspicious requests for donations. A little research will help you avoid a scam and ensure that your gift goes to a reputable charity that will use the money as you intend.

Emma Fletcher

Hurricane Maria: Make your donations count

2 weeks 4 days ago

Hurricane Maria devastated the island of Puerto Rico, home to almost 3.5 million Americans.

Those of us with personal ties to the island are shocked by the catastrophe Hurricane Maria left behind. It has been sobering and emotional. We are struggling daily to help our families and friends recover and just survive – under dire circumstances. And Puerto Rico isn’t the only Caribbean island suffering. Our American neighbors living on the United States Virgin Islands of St. John, St. Thomas, and St. Croix, are also in the thick of catastrophic damage.

Cristina Miranda

Tech-savvy seniors get online

2 weeks 4 days ago

If you’re reading this, you’re fairly tech-savvy. But did you know that some older adults never go online? You may have a friend or family member who’s reluctant because they don’t think their information will be safe. They might feel better if you share some ways they can protect themselves online. Here are some tips to use and share.

Lisa Weintraub Schifferle

Celebrate National Cyber Security Awareness Month

2 weeks 6 days ago

October can be full of ghouls and ghosts, but what’s scarier that you can’t see? Scammers and fraudsters who want to hack into your computer, undetected, and steal your personal information or install malware.

Fear not, the FTC comes bearing treats – not tricks – to help you secure your devices during October’s National Cyber Security Awareness Month.

Ari Lazarus

Apps to stop robocalls

3 weeks ago

Are you getting hounded by robocalls and wondering what you can do about them? Reporting illegal robocalls helps the FTC and other law enforcement agencies go after the scammers behind them. But what can you do to stop those calls now? One option is a robocall-blocking app for your mobile phone.

Alesha Hernandez

Organic mattress claim put to bed

3 weeks 4 days ago

Some parents will spend top dollar for the comfort or safety rating, while others may invest in an organic label. But what if a company makes claims it can’t support? According to the FTC, one company, Moonlight Slumber, LLC, deceptively advertised its mattresses as organic and labeled its products with a safety shield it invented.

Alesha Hernandez

Recovering from Hurricane Maria

4 weeks ago

It's been a devastating hurricane season. First Harvey and Irma, and now Hurricane Maria has pummeled Puerto Rico. It’s time to take stock and develop a recovery plan. Here are a few tips and links to resources to help make the task less burdensome.

Colleen Tressler

What’s affiliate marketing? Should I care?

1 month ago

Many of the ads you see online are created by marketers who are paid each time you click on their ad. And if that click takes you to a website where you sign up to try a product or you make a purchase, the marketer may get paid even more. These are affiliate marketers. Affiliate marketing is a good way to promote a product or service as long as the ad is truthful.

Check out the infographic we created to explain this.

Rosario Méndez

Free credit freezes from Equifax

1 month ago

Many people have had very sensitive personal information exposed in the Equifax breach — Social Security numbers, account numbers, even drivers’ license numbers. Equifax is offering free credit freezes until November 21, 2017. The company also will refund fees to anyone who already paid for freezes since September 7, when it announced the breach. If you’re thinking of placing a freeze, read this first.

Lisa Weintraub Schifferle

Fraud alert or credit freeze – which is right for you?

1 month 1 week ago

Considering a fraud alert or credit freeze? In the aftermath of the Equifax data breach, many people are. You don’t need to be an identity theft victim to use them – but it’s helpful to consider your situation. If you’re not sure which is best for you, here are some things to think about.

Lisa Weintraub Schifferle

Equifax isn’t calling

1 month 1 week ago

Ring, ring. "This is Equifax calling to verify your account information." Stop. Don’t tell them anything. They’re not from Equifax. It’s a scam. Equifax will not call you out of the blue.

Lisa Weintraub Schifferle
Checked
24 minutes 28 seconds ago
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